Sprint Ledger

Administration

For Jira and project administrators · updated 8 October 2026 (app version 3.2.0)

Sprint Ledger needs almost no administration: installing it starts the reconstruction of every sprint board's history, and from then on it keeps itself current. This page covers what there is to look at and change, and what to do when something looks wrong. Installing and the first hours are in Getting started.

  1. The admin page
  2. Projects
  3. Boards and reconstructions
  4. Settings
  5. Data and privacy
  6. The project settings page
  7. Jira's API budget
  8. Updates
  9. Troubleshooting
  10. Uninstalling

1. The admin page

Open Settings (the gear at the top right) → Marketplace apps, under Jira admin settings; Sprint Ledger is listed in the left sidebar under Apps (expand the sidebar if it is collapsed). The page's address is https://<your-site>.atlassian.net/jira/settings/apps/f613dc4c-4681-4e90-995c-64af11c8c08a/2c1950f7-2332-4d2e-85e8-c6e9b6a2f59b. It is not in the Apps menu of Jira's top bar, and Atlassian Administration's Connected apps page shows only the app's details and permissions. Only Jira administrators can open it. It reads only the app's own storage, so opening or watching it costs no Jira API budget; only the comparison with the Sprint Report reads Jira. It takes up to half a minute to appear.

The top of the Sprint Ledger admin page: a green History is complete message with the number of sprints and issues and the last run, three example queries with the site's own sprint names, and the Projects table with a tracking switch per project
The top of the admin page on the demo site.

At the top, a message says where the history stands:

Once a sprint has been classified, Try it in the issue search offers three queries with your site's own sprint names to paste into the JQL search.

2. Projects

Sprint Ledger tracks every project that has a board with sprints, unless you choose otherwise. Every project with a sprint board keeps it that way, including projects created later; turning it off lets you switch projects on and off one by one.

A project appears in the list once the app can see one of its boards. The app writes no field values into a project that is turned off, and its issues never appear in the functions' answers. Turning a project off stops following it; the values already on its issues stay but are no longer kept current. Turning it back on marks its boards as not read, and reading them again brings its history up to date.

A board's filter may take in issues from several projects, and Sprint Ledger counts every issue that was in one of a tracked board's sprints, whichever project it belongs to, as the Sprint Report does. A project with no board of its own never appears in the list; its issues are counted while Every project with a sprint board is on, and left out while projects are chosen one by one. Before version 2.13.0 a reconstruction read only the issues of listed projects, so a site with such boards should press Rebuild every tracked board once after the update.

3. Boards and reconstructions

The boards table lists each board the app has found, its project, how many sprints it has, and its state: pending (not read yet), running, waiting (for the hourly API budget), done, failed, or no sprints for a board that does not use sprints, such as a Kanban board, which is skipped.

Both are safe at any time: the ledger is rewritten in place, never duplicated, and the run pauses itself when the hourly API budget runs low and resumes on its own. A run reads only what it must: re-running one board classifies that board's sprints and the sprints its issues were also in, not the whole site. Last run shows each stage of the latest run with what it processed, the API points it spent and how long it took.

You rarely need either. The ledger is kept current from Jira's own events, an hourly check compares every active and recently closed sprint with Jira and repairs what an event missed, and a daily pass tidies up and refreshes the stored answers of the JQL functions.

Compare with Jira's Sprint Report

Choose a tracked board and press Compare the last three closed sprints. For each sprint, the app reads Jira's own Sprint Report and compares it with the ledger issue by issue: completed, not completed, removed from the sprint, added after the start, and each issue's estimate at the start and at the close. Each sprint shows whether it agrees, a table of any issue the two sides list differently, the differences that have a documented reason, and whether the estimates agree; the line underneath adds up the sprints. Nothing is changed by the check.

The app's log records the result as counts and issue ids, never issue content, so that a difference you report can be followed up.

4. Settings

The settings section of the admin page: Done at sprint close with two options, the Subtasks toggle, the Deep backfill window select, the Who moved each issue toggle and the Hourly API budget select
The five settings, at their defaults.
SettingChoicesA change
Done at sprint close: which issues count as completed when a sprint closes, and so what say/do, completedIn() and carriedOverFrom() answerThe board's rightmost column, as the Sprint Report counts it (default); or any status in the Done category, which does not change when the board's columns are rearrangedClassifies every sprint again from the stored history, without reading Jira; minutes, not hours
Subtasks: whether subtasks count in the ledgerOff (default), as in the Sprint Report; their history is stored either wayClassifies every sprint again, as above
Deep backfill window: how far back the reconstruction looks for issues that were removed from every sprint they were in, whose Sprint field is therefore emptyOff; 6, 12 (default), 24 or 36 months before the first sprint; or every issue without a sprint, which is slow on a large siteApplies to the next reconstruction
Who moved each issue: store the account ID of whoever added an issue to a sprint or removed it, for the export's "added by" and "removed by" columnsOn (default) or offApplies from then on; IDs already stored stay until you anonymise them
Hourly API budget: Jira API points an hour the reconstruction and the hourly check may spend6,000 to 60,000; default 12,000, about 6,000 issues an hourApplies from the next hour of a run

The first two are locked while a reconstruction runs, so that every sprint is classified the same way.

5. Data and privacy

The panel says what the app stores and how much of it there is now. Two actions, each behind a confirmation:

What is stored, where and for how long is in the privacy policy. The Licence panel below it shows the site's Marketplace licence and, for a site that installed during the private beta, the beta's grace, which keeps every feature without a subscription until 31 December 2026.

6. The project settings page

Space settings (Project settings on some sites) → Apps → Sprint Ledger. A project's own administrators can use it without a Jira administrator, as can Jira administrators. It takes 15 to 20 seconds to appear.

The Sprint Ledger project settings page with the tracking switch, the boards table and the export section
The project settings page on the demo site.

7. Jira's API budget

Jira limits how much every app may call its API, in points an hour, and the limit is shared by every site an app is installed on. A first reconstruction costs about two points per issue that has ever been in a sprint; a site of 20,000 such issues takes three to four hours at the default budget. After that the app costs little: events cost nothing, and the hourly check spends about a point per active sprint.

The default of 12,000 points an hour leaves room for other sites' first reconstructions. Raise it on the admin page if your first reconstruction is large and you want it sooner; the run slows down rather than fails when the budget is spent.

8. Updates

Updates install on your site by themselves, with nothing for you to do: new fields, functions and fixes have all arrived that way during the beta. An update that asks for a new permission waits in Jira's app management for an administrator to approve it once. The first was 3.0.0 on 24 September 2026, which added the Marketplace licence and two permissions; until it is approved, the site keeps the version before it, which goes on working as it did. The changelog lists every update.

9. Troubleshooting

A board is missing from the table
Jira shows a board to an app only when the app can see the board's filter. Open Filters → the board's filter → Details → Edit permissions, share the filter with the project or with everyone logged in, then press Rebuild every tracked board.
The fields are empty on the issue view
If the project is turned off, the app writes nothing to it. If it is on and the fields have values as columns in the issue search, they are not on the issue layout yet: see the fields on the issue view.
The reconstruction does not move
A run pauses when the hourly API budget runs low and resumes within the hour, so a progress bar that stands still for a while is normal on a large site. If it has not moved for more than an hour, write to support with the time; a stalled run can be resumed without repeating the work done.
The last reconstruction failed
A failed run starts again by itself once after each app update, which is how a fix reaches you. To start again sooner, press Forget this run and then Rebuild every tracked board; if it fails the same way, send the error shown to support.
"Another app answers some JQL function names"
On this site Jira answers the names shown with another app's function of the same name, and Atlassian does not guarantee which app it calls. Use the ledger names the notice gives, such as ledgerAddedAfterSprintStart(): the same functions under names only Sprint Ledger registers. Change saved filters, board filters and automation rules that use the first names in the same way (When another app uses the same name). Sprint Ledger's fields and the gadget are unaffected.
"Jira does not list some JQL functions"
Jira does not list the names shown on this site, so a query that uses them fails as an unknown function. The fields and the gadget are unaffected, and the page checks again every day. If the notice is still there the next day, tell support.
A number differs from the Sprint Report
Seven differences are expected; they are listed on How Sprint Ledger counts. Compare with Jira's Sprint Report tells you which issues differ and why. Anything else is a bug worth reporting.

10. Uninstalling

Uninstall from Jira's app management like any other app. The ten fields disappear from Jira at once. Atlassian keeps the fields' values for 30 days and the app's storage for 28 days so that a site that uninstalled by mistake can get them back, then deletes both for good; the privacy policy has the details. To remove the ledger without uninstalling, use Delete all ledger data.